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  • Lochby Referral & Loyalty Program

    Welcome to the Lochby Family! As a token of our appreciation for being a pivotal part of our journey, we're thrilled to offer you a tapestry of exclusive benefits and delightful surprises. Are you ready to embark on a rewarding adventure filled with enticing perks and redeemable treasures?

    Frequently Asked Questions (FAQs)

    Joining is easy! Simply log in to your Lochby account to start earning points. If you don’t have an account, you can create one to join the adventure and begin accumulating rewards.

    Yes, the minimum redemption is 500 points, which equals a $5 value.

    Points are valid for one year from the date they are earned. Be sure to redeem your points before they expire to enjoy the rewards of your loyalty.

    Points can only be earned for purchases made after joining the Lochby Rewards Program. Make sure you log into your account before making a purchase to earn points.

    If you return a product, the points earned from that purchase will be deducted from your account balance.

    Points are non-transferable and must be redeemed by the account holder who earned them.

    For any inquiries related to the Lochby Rewards Program, please contact our customer service team at hello@lochby.com. We’re here to help!