Frequently Asked Questions

We use Tomoe River 68 gsm white paper, often considered the best paper for fountain pens.

We use a dry wax, so there is no danger of the wax rubbing off on your clothes or other items.

They sure are! We use no leather and even the wax we use is bee free.

Yes we do! Simply fill out your best address at checkout. You can find our shipping rates here.

Yes we do! On orders over $100, we offer FREE priority SHIPPING within the US.

99% of all orders ship in one business day. We'll send tracking information as soon as we receive it. If you have any questions or concerns about your particular order, feel free to contact us.

You can return any unused item within 30 days. We'll email you a return label free of charge. If an item is defective, contact us with a photo and we'll replace the item or issue a refund. We cannot accept any used notebooks.

To clean, simply use warm water and a mild detergent like dish or hand soap. Hang to dry. We use a plastic sheet in our journals to add rigidity. This means you don't have to worry about it getting wet. At the same time, you don't want to expose it to high temperatures, because it could warp the sheet.

Absolutely! All waxed canvas products eventually need to be re-waxed. We've partnered with our friends over at Otter Wax on this. We now carry their heavy duty fabric wax, which will help keep your LOCHBY items water resistant and looking fresh as they day you got them.

Yes, but not with an iron. The adhesive from the patch doesn't stick well to the waxed canvas. Also, the heat from the iron would warp the plastic sheet in our journals. You can sew those patches on though! We recommend a curved needle since you'll want to stay between the top layer of canvas and the plastic sheet beneath.