JOIN THE CLUB! 

Aside from an active media presence from a public profile or account, we value two things: genuine engagement in the majority of your posts and original high-quality content. A high follower count is just a bonus. Our main focus is Instagram but we will also consider other social media platforms. 

We review all applications, which are subject to approval. 

A typical mission will consist of you sharing a photo of one of our products, something many folks are doing anyway. This just allows you to earn as you share!

Another typical element may be sharing a discount code with your followers.

Each mission will have its own set of instructions and a specific deadline. To make sure you qualify for a mission's reward, please read all mission details carefully. 

Yes, you will still need to pay for shipping (as well as other taxes, duties, or customs fees for ambassadors outside the US). 

Sharing codes (and tracking links) by posting them in public for everyone to see is not allowed.

• Each week, you get to create one unique ambassador code. You can only share this type of code with friends, family, and followers in private (via DM, Discord, or other chatrooms/messaging apps). 

• We may provide you with mission-specific codes to help you complete a mission. Sharing this with anyone is not allowed.

• As an ambassador, you may get access to exclusive codes. Like mission-specific codes, these are not for sharing. 

We will let you know if a code or tracking link is for public sharing. Otherwise, please do not share them. If we find them posted anywhere in public, regardless of the platform, you will be removed from our ambassador program immediately. 

All submissions will be reviewed a day after the mission deadline with the exception of Sunday. In cases like these, the review will be done on Monday. We're based in Florida and follow EST. 

Specific missions only allow a fixed number of ambassadors to participate. This is why it's important to check out each mission as they get posted! We will review mission applications based on the date of application and what is needed for the mission. 

There are many possible reasons why we ultimately decide to sever our ties with certain ambassadors. Where applicable, we follow a zero tolerance policy.

• Cheating and not following certain instructions may result in removal from the program. We try to make the instructions as clear as possible and ensure that we remind ambassadors of what to do and what not to do. If anything is unclear or confusing, we encourage reaching out for clarification.

• Some examples of cheating include liking your own post and using a different account that you own to do the same thing, using your own unique code to earn a commission, using your own unique code to get a discount on a personal purchase, etc. 

• We will remove ambassadors who, after getting approved for the program, delink their social media account/s from the Brandbassador app.

• Ambassadors who do not follow instructions in general, not just related to missions, may also be removed from the program. Certain processes are in place to make it easy for us—meaning both LOCHBY and you—to track all activities within the Brandbassador app. Therefore, it’s important that we follow them. 

• Communication with our ambassadors are important. Otherwise, our partnership will not work. We reach out to you to ensure your submissions are approved and provide reminders where we can. We may remove ambassadors who do not respond to or acknowledge important messages related to submissions and rewards. 

This portion of the FAQs will be updated from time to time so please make sure to check back often.